'Speak Up' - Raise your Concern
Thank you for reaching out to the Ethics Line for Methodist Healthcare. At Methodist Healthcare, the Ethics Line is an integral part of our Ethics and Compliance Program. It is available to colleagues, patients and other stakeholders to report ethics or compliance concerns in good faith, including possible misconduct under the Code of Conduct and related company policies. You may access the Ethics Line 24-hours-a-day, 365-days-per-year via this website or by calling 1-800-351-2764.
Reporting a Concern
You may choose to report an ethics or compliance concern anonymously. In order to assist in an investigation, we encourage individuals reporting a concern to identify themselves. However, anonymous reports will be accepted and investigated to the extent practical. Although the Ethics Line strives to maintain confidentiality of an individual’s identity, there may be instances in which an individual’s identity may become known or may have to be revealed.
This website should not be used to report an emergency medical condition or an imminent threat to life or property. Concerns reported through this website may not be reviewed immediately and will not receive an immediate response. If your concern involves an emergency medical condition, contact 911 immediately. If your concern involves an immediate threat to life or property, contact the appropriate local law enforcement authorities.
We Value Your Input
We appreciate you bringing this matter to our attention. We take all reported concerns seriously. This website is hosted by SAI360, an independent third party not affiliated with Methodist Healthcare, to assist in processing your submission. Once your reported concern has been submitted, you will be provided a case number and instructed to create a password for this website so that you may access this website for any follow up information related to your submission. Keep this information in a safe place as your password cannot be retrieved by the Ethics Line. We will use reasonable efforts to investigate your reported concerns promptly. On average, an investigation can take 30 to 60 days to complete.
If you have provided your contact information with your submission, you should anticipate a response from an Ethics Line case manager within 3 business days after your concern has been submitted. If you cannot be reached, the case manager may leave a message with their name and direct telephone number, requesting a call back.
If you have not provided any contact information with your submission, you may use this website to follow up periodically for a status or update regarding your submission. You should also check back periodically to see if we have posted any additional questions or comments related to your concern. Once the investigation is complete, we will post a disposition and close the case.